Thank you for your purchase! Your products can be downloaded below. Under the product is the blue underlined link to download your design. Please click on that or right click and select “save link as”.
IF we are offering a free design with purchase – be sure to check your email for the free design. Double check your spam or junk folders too!
About Zip Files: The files you are downloading are zip files. Your embroidery machine will probably not accept a zip file directly – you will need to extract it or “unzip” it first. Zip files are compressed files that need to be extracted in order to find the embroidery design in the file format your embroidery machine accepts. We have put together a short video tutorial on how to extract and manipulate zip files. You can watch the video tutorial here: http://www.screencast.com/t/ivsR4Gdb
Support: If you need any assistance at all, please contact us at firstname.lastname@example.org
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